Module 1: Introduction to Tourism Industry
Duration: 2 Weeks
Definition and Concepts of Tourism
Historical Background and Growth of Tourism
Types of Tourism (Leisure, Business, Medical, Religious, etc.)
Tourism in India and Global Context
Module 2: Tourism Products and Destinations
Duration: 3 Weeks
Natural, Cultural, Heritage & Man-made Attractions
Major Indian Tourist Destinations (State-wise overview)
World Famous Tourist Attractions
UNESCO World Heritage Sites
Module 3: Travel Agency & Tour Operations
Duration: 3 Weeks
Functions of a Travel Agency
Tour Planning and Itinerary Preparation
Types of Tour Packages (FIT, GIT, Customized)
Ticketing, Booking, and Reservation Systems
Module 4: Hospitality and Customer Service
Duration: 3 Weeks
Basics of Hospitality Management
Customer Relationship Management
Handling Tourist Queries & Complaints
Soft Skills and Grooming
Module 5: Transportation in Tourism
Duration: 2 Weeks
Air, Rail, Road, and Water Transport
Role of Indian Railways and Airlines in Tourism
Transport Ticketing and Regulations
Module 6: Tourism Marketing & Promotion
Duration: 2 Weeks
Basics of Marketing in Tourism
Use of Digital Media & Social Media in Promotion
Branding Destinations
Role of Incredible India Campaign
Module 7: Sustainable & Responsible Tourism
Duration: 1 Week
Concepts of Eco-tourism and Sustainable Tourism
Community-Based Tourism
Code of Conduct for Tourists and Operators
Module 8: Legal and Regulatory Framework
Duration: 1 Week
Tourism Policies of India
Permits, Licenses, and Travel Documents (Passport, Visa)
Safety, Security, and Insurance